A selection of testimonials from happy clients:
Carrie provided us with a fantastic service for our inventory and check in. Her inventory was very thorough and well produced but it wasn’t just the document that she provided.
Carrie checked in our tenants so met them before we did. Because she is such a good communicator, having Carrie as the first point of contact, helped get the relationship with our tenants off to a really good start.
It showed the tenants that, as landlords, we would be fair and reasonable, and provide a home that would be nice to live in and value for money. But also, let them know that we expected the property to be well looked after and that she would drop by in 3 months to visit the flat.
It was helpful to have Carrie look over the property and give an independent, objective view as someone who isn’t the agent, or our tenants. She was very knowledgable about the whole renting process and gave us useful tips.
West London Inventories were thorough and careful and also flexible. We were still finishing off bits of decorating and cleaning when they arrived to do the inventory, and they worked around us. West London Inventories always got back immediately to calls or texts.
West London Inventories put everyone at their ease so her involvement helped make it a really positive start for both us as landlords and our tenants.